Responsible Vaping

Responsible Vaping

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Responsible Vaping

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Delivery & Payment Policy

  • We endeavour to answer all emails within 48 hours.
  • Payments should be made to EasyPuff South Africa via our credit card service.
  • Payment can be made by credit card or Bank account.
  • Please keep this notification record your order details for future reference. If you have any questions about your order, please contact us. We recommend that you also keep a printed copy of your transaction details and order as proof of purchase.
  • For all inquiries within South Africa please contact Our South Africa customer service via Email to info@easypuff.co.za for assistance if required.
  • For all international inquiries please contact support@easypuffcigarettes.com 

Courier Deliveries - Postage and Packaging

  • Depending on what option you have chosen for delivery it can take up to 14 days to be delivered. All deliveries are made through Aramex or Courier Guy.
  • All courier deliveries are sent on the same or next working day, once payment has been sighted and not before.
  • Delays can occur during peak times. If for any reason delivery is delayed or postponed, you will be notified by email.
  • If you will not be able to accept the delivery during standard business hours, then please have the goods addressed to your place of work. Otherwise, you will be expected to follow up with the courier. In this case liability for any further pickup or freight costs rests with the purchaser.
  • Courier fees include all postage and packaging.

Company: ARAMEX

  • URL: http://www.aramex.com/express/rate_and_time.aspx
  • Time Frame: Major centres 24-48 working hours to delivery, Outlying areas: 48 - 72 working hours delivery period.
  • Origin of all parcels: Germiston 1614, South Africa.

Company: Courier Guy

  • URL:  https://www.thecourierguy.co.za/  
  • Time Frame: Major centres 24-48 working hours to delivery, Outlying areas: 48 - 72 working hours delivery period.
  • Origin of all parcels: Germiston 1614, South Africa.