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FAQ

Happy Vaping

More information about e-juices, vaping and the use of e-cigarettes can be found on our blog by clicking here or if there is anything you want to know that you can't find please contact our customer support or try our live chat portal and customer services representative will be happy to help.

EasyPuff™ Electronic Cigarette looks like a traditional cigarette, feels like a traditional cigarette, tastes like a traditional cigarette, but isn't a traditional cigarette. It’s a tar-free way to enjoy smoking!

EasyPuff E-Cigarette is an electronic smoking device or an electronic cigarette which is also known as E Cigarette or E-cig. It is a non–flammable product that uses state-of-the-art electronic technology which provides smokers a real smoking experience without the fire, flame, tobacco, tar, carbon monoxide, ash, stub or smell found in real cigarettes.

EasyPuff E-Cig offers smokers a tar-free way to enjoy smoking and the freedom to smoke almost anywhere. Smokers still get their nicotine, but not the side effects attributable to the tar contained in commercial tobacco. Neither do smokers get the 4000 chemicals found in commercial tobacco.

EasyPuff E-Cigarettes are reusable (rechargeable by an electric outlet, car charger, or USB port ) thus avoiding the nuisance of cigarette butts or ashes.

Most smokers have a strong attachment to the ritual and sensations of smoking. The main reasons people use Smoking Everywhere E-Cigarette include: a tar-free way to smoke, freedom to smoke almost anywhere, the lack of first- or second-hand smoke, the lack of smoke or tobacco odour and ash, non-flammable, convenient and cheaper than traditional cigarettes (based on one pack per day smoker).

We at EasyPuff believe that the Electronic Cigarette is the future of smoking… If you're a cigarette smoker, have you tried it yet?

The cartridge holds the liquid. When the cartridge is inserted into the e-cig, the cartridge filler (polyester soaked in e-liquid/juice) makes contact with the atomizer’s bridge. Using gravity and capillary action, juice is absorbed via the atomizer bridge into the atomizer’s steel mesh reservoir where it sits. This is when user input is required.

When the user inhales on the E-cig, this action “pulls” the liquid from the atomizer’s reservoir into the ceramic atomizer pot. This liquid is then absorbed by the aromatic polyimide wick (which is situated inside the ceramic pot). At the same time, the device is heating the coil around the wick and therefore heating the liquid until it becomes a vapour. This vapour is drawn up through the E-cig and out of the mouthpiece.

Without the user’s “sucking” action, no more liquid is drawn into the pot or absorbed by the wick.

An E-Cigarette cartridge lasts about 10-12 times longer than a traditional tobacco cigarette. Economically, the E-Cigarette can cost significantly less than standard tobacco, with a real 40% - 60% saving possible with the right E-cigarette.

From a physical sensation perspective, they are remarkably similar, which is why it is an excellent substitute or alternative to tobacco smoking. One of the challenges in transitioning from tobacco cigarettes to E-cigarettes is that users have to prepare in advance. E-Cigarettes need a charged battery to operate. To make the batteries last all day, chargers are available that plug into household power, a car, or even your USB port on a computer. Carrying a back-up battery is also recommended.

Users will also want to keep a supply of cartridges on hand to replace used cartridges. These can be pre-assembled flavourings and nicotine levels or mixed from a bulk container to meet the user’s flavour and nicotine expectations. An accessory kit and instruction booklet will advise the user on maintaining their unit.

Simply put, not all manufacturers have good, quality products across the board. Their products can vary widely in price and quality. Sometimes certain components from one manufacturer are better than the same component from a different manufacturer. Our advice is to look at the reviews and shop locally in South Africa - Click here to view our Store Locations.

Availability can be another problem. Often, the supplier will indicate that they have certain units in stock, but because of high demand, they can be sold out well into the future. Be sure the supplier has stock on hand, otherwise it may take weeks to receive a unit. Smokers are typically used to certain levels of nicotine daily, so maintaining a supply is often a priority.

The challenge becomes which units are of good quality and which components are going to hold up over time, and finding a reputable supplier that will offer a good warranty. Find a supplier that has done the homework of testing and quality-assuring products for you.

Price can vary widely for what can seem like the same product, depending on the supplier. The problem here again is how to know which components you are getting, and that they are a good quality and value. We believe our products offer the best quality at the best prices.

The battery will generally last for an entire day for the average smoker. However, the starter kit comes with two batteries so you can always have a fresh battery ready on the charger when the other one loses its charge.

The LED on the end of the battery will flash approximately 8 times to let you know that it needs to be recharged.

Cartomizers / Cartridges are the bits that carry all the flavour, they screw on to the end of your battery which powers the tiny element within the cartomizer / cartridge that turns the E-Juice into vapour.

Each cartridge is comparable to about 10-12 traditional cigarettes.

When the vapour produced begins to decrease, it is time to replace the cartridge.

You simply screw off the old cartridge and dispose of it. Then remove the new cartridge from its protective sleeve, remove the cap, and screw the new cartridge back on to your battery and you are ready to continue smoking.

You must be over the age of 18 to use an e-cigarette or vape they are meant for adult smokers who are looking for a healthier alternative to smoking.

Vaping or electronic cigarettes should be used only by those who are already smoking tobacco cigarettes. We do not encourage non-smokers to start vaping. Our goal is to provide a much safer alternative to current smokers, and not to encourage non-smokers to start. Not smoking at all is always the healthiest choice.

The Electronic Cigarette is not an approved "quit smoking" device.

The Electronic Cigarette does not have an on/off switch. The smart chip inside the cigarette detects the presence of flowing air when you puff on the cigarette which turns the cigarette on and allows it to operate. Once you stop inhaling on the cigarette, the smart chip notices the lack of airflow and turns off the cigarette. Therefore, it is an automatic process so you never have to worry about having left it on and your battery draining.

The Electronic Cigarette can be used practically anywhere. It has no flame and no combustible material, nor does it contain tobacco or produce second-hand smoke so it does not fall under the Clean Indoor Air Acts (smoking ban) which applies in New Zealand. Please bear in mind that many establishments are privately owned and it is up to the management whether or not to allow the use of E-cigs on their premises. Often, once they know what it is and how it works, many will agree to allow you to continue using your E-cig.

Cartridges form an integral part of electronic cigarette smoking. The quality of vapour depends largely on the type of cartridge you use. Hence, when we speak of best cartridges we mean that you must find a cartridge which gives you the best vapour experience. There are lots of different cartridge manufacturers, and as a smoker, you need to find the best cartridges to satisfy yourself, in terms of vapour, flavour, and nicotine. That can take some experimenting, and purchasing a cartridge pack offering multiple flavours may be a good initial investment.

We also recommend that you read our product reviews to find the one that is likely to give you the best return for your money.

There are a lot of different manufacturers of cartridges. Before you order the best cartridges make sure to run a compatibility check with the model of battery / electronic cigarette that you are using.